Please allow around 1-3 business days to be shipped.
RETURNS POLICY-
We will refund any items you are not completely happy with, provided they are returned to us in the same condition in which they were received within 7 days of receipt with the exception of bespoke engraved & personalised items (initial designs) which are NON RETURNABLE once the order is placed.
We WILL NOT accept returns on any items of jewellery that have been worn or are damaged due to incorrect care (ie: exposed to perfume, lotions or chemicals) or have been snagged/caught. The necklaces are delicate however will not snap unless put under pressure, the way a necklace has been broken will be evident upon inspection.
Within the UK, all jewellery must be returned via Royal Mail Special Delivery, at the expense of the customer. For the rest of the world, all orders must be returned via an insured and tracked delivery service at the expense of the customer. We will not accept responsibility for the non-arrival of returned items that were sent by any means other than those stated above.
