our products will be shipped from germany.
the delivery time to germany is about 1-5 working days. the delivery time to eu is about 2-7 working days. the delivery time to non eu is about 7-14 working days. the delivery time to usa is about 6-9 working days.
please note, Christin Isabellé cannot be held liable for unexpected delays in delivery outside of our control.
RETURNS
full price refund will be issued in form of store credit code or refund if you return the unworn item within 14 days of receipt.
sales or reduced items cannot be returned for any reason. gift cards and vouchers are subject to final sale policy and cannot be exchanged or returned.
we will only accept returns if items are returned in new, unworn original condition in the original bag with all tags, tpu-fabric labels, size labels and hang tags, and all hygiene stickers are still present and attached. damaged, soiled, altered or worn items, as well as items that have odors, pet hair or reattached hygiene stickers will not be accepted and will be returned to the buyer at the buyer's expense.
returned items that do not have the tpu-fabric, size or hang tags fully attached will have a 15 euro charge per item deducted from the amount of credit issued.